Readers will learn information and techniques vital to building services for Cisco IP phone systems.

Companion CD-ROM includes an exclusive CallManager Simulator— until now, only used internally at Cisco Systems—that supports an IP phone for development purposes.

Readers learn how to integrate services with the Cisco IP phones. Cisco IP telephones provide a dizzying array of services beyond the initial benefits of placing calls across network lines. Deploying Phone Services for Cisco AVVID (Architecture for Voice, Video, and Integrated Data) helps those responsible for managing these systems get the most out of these added services. Written by team members from Cisco Systems® Enterprise Voice group, Deploying Phone Services for Cisco AVVID helps readers master enabling these services and includes a CD simulation of CallManager to help bring the learning to reality.